Mercy Supply Co: Handcrafted in Michigan
Tell us about Mercy Supply co? How did this company gets its start, what was the inspiration?
I started Mercy in 2009, in a lawn mower shed, in a backyard. We’ve all heard the story before – I worked a few jobs that were terrible and vowed to never work for another person again. But I really meant it. I wanted my business to focus on well made, long lasting, durable, hand made products. This interest has us constantly testing our bags and workwear to the max. How far can they go? How long can they last? We wear our clothes hard and our bags heavy. It’s what they’re meant for. It’s what I live for. Mercy is striving all day everyday to craft products and clothing that are built to last, in Grand Rapids, Michigan.
Why is speaking to the customer an important part of the buying process, do you have custom
Communication is key. My door is always open for people and I’m more than happy to discuss our materials and how we make each item with you.
Mercy does not offer custom made services. We’re focusing our energy more on limited runs of products.
Can we expect more product categories in the future?
I’d like to say that you can expect quite a lot from us in the future. We’re always designing new products and testing new ideas to grow our lines. You’ll find more in the way of workwear throughout this next year. Perhaps someday a line of dog goods. We’re always thinking.
Your company seems to be successful so far, what do you want to accomplish in the next
We’d like to continue to grow slowly and see where it all goes. We’re always ready for new opportunities and new
business relationships. Mercy is in the works of releasing quite a few new products in the next 6 months. That feels like a big accomplishment for a small shop.